Terms & Conditions


Service: Written and verbal cooking instructions, information, conversations, education provided by The Cooks Collective via www.thecookscollective.co, The Cooks Collective Facebook page and any services or third-parties affiliated with the above.

The Cooks Collective: The Cooks Collective by Matters of Taste Cooking School (WA) PTY LTD ABN 82 103 792 329 also referred to as; Company, ‘We’, ‘Us’.


By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. The company reserves the right to change these terms at any time and your continued use of the site will signify your acceptance of any adjustment to these terms. If you do not agree to abide by the above, please do not use this service.


2.1. Terms of permitted use: You are permitted to use this Service for your own personal non-commercial use on the following basis:
2.2 You must not misuse the service (including hacking or engaging in cyber-bullying) and instead act in an amicable and positive manner.
2.3 Unless otherwise stated the content and information in the service and in material published on it (including photographs, collaboration material and graphical images) are owned by us or our affiliates.

2.4 You are not allowed to use, share, mirror, transfer or reproduce any of the materials included in this service for commercial purposes or on another server without obtaining a licence from us to do so.

2.5 Within reason, you are not permitted to distribute your login details as per clause 4.1.

2.6 Abuse of free trials as per 4.1.3, by providing alternate email addresses attached to a single person is not permitted.

2.7 Breach of these terms will result in cancellation of subscription or external action based on severity of breach.


3.1 Whilst we take utmost care to provide accurate and reliable information on this service, we will not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this service and shall not be responsible or liable for any error or omissions in that information.

3.2 Information distributed by the service is known to be accurate at the time of publication and may be subject to change (third party business cessation, location, distribution of goods and details as well as scientific claims).

3.3 We are not responsible for user interpretation of methodology or instruction.


4.1 Subscription terms

4.1.1 The term ‘Subscription’ describes the nature of the service in that it is intended by the Company for personal and individual use only (individual login details).

4.1.2 Upon selection of subscription duration, selection (including payment) is final, excluding upgrades from monthly to yearly. Subscriptions cannot be ‘downgraded’ from yearly to monthly within the chosen subscription duration.

4.1.3 The free trial is offered with the intention of assisting in the choice of subscription duration or purchase of the product, free trials are distributed one per customer
4.2 Subscription Fee

4.2.1 You acknowledge and agree that:

4.2.2. you must pay the Company the fee stated at the time of Registration (Subscription Fee);

4.2.3. you must pay the Subscription Fee in accordance with the billing frequency specified;

4.2.4. your Subscription will automatically renew on the due date unless cancelled due to payment failure or breach of clause 2.

4.2.5. the Subscription Fee is subject to review by the Company and may be varied by notice in writing to you not less than thirty (30) days prior to the due date, and you agree that such notice may occur via email or by other means.

4.2.6 Your access to the Service is conditional on you paying the Subscription Fee.

4.3 Processing and Payment:

4.3.1 All prices are in Australian Dollars (AUD).

4.3.2 Your payment details must be verified before your Subscription can be activated. If your initial payment authorisation is revoked, your Subscription will be terminated.

4.3.3 Payment of the Subscription Fee will be direct debited from your nominated financial institution or payment method. It is your responsibility to provide valid payment details and ensure that your payment details are up to date.

4.3.4 If a payment of the Subscription Fee is rejected, invalid or otherwise unsuccessful, your Subscription may be automatically cancelled.

4.3.5 All payments made are non-refundable. As per clause 4.1.2, cancellation of a yearly subscription is not eligible for refund on ‘unused’ portion – access to service is accessible end of the period to which the Subscription Fee relates.

4.4 Cancellation of Subscription:

4.4.1. You may cancel your Subscription by:

4.4.2. selecting the ‘cancel’ option through Account on The Cooks Collective website or providing written notice to the Company by email to: info@mattersoftaste.com.au

4.4.3 Any cancellation of the Subscription by you will take effect at the end of the period to which the Subscription Fee relates.

4.4.4 Upon cancellation of the Subscription, you will be permitted access to the Service until the end of your paid subscription period.

4.4.5 You acknowledge and agree that the Company may terminate your access to the Service in accordance with these Terms at any time and you accept that where any such termination occurs, there is no refund available for the Subscription Fee.


When you subscribe to our services or sign up for a free trial, we collect the following information from you:

  • Your name
  • Email address
  • Age
  • Your log in details and password so you can sign-in to our platform
  • Any information you voluntarily share with us when you interact with us via phone, email, social media or other form of communication.
  • Any other information you share with us as part of your membership
  • Your response to surveys, competitions and promotions
  • Your marketing preferences such as whether you’d like to receive communications from us
  • We may also collect information automatically when you visit our website, for example what type of device and browser you are using, as well as your location.

We do not sell your personal information to third parties. However, we may share some of your data with our third-party partners for commercial purposes in relation to running our business. When this is done, our partners are obligated to only use your data for the reasons agreed with us and have committed to not misuse or sell your data in any way. Your personal data may be shared to the following partners:

  • Our employees, third-parties or service providers in the instance that this is necessary to provide goods and services to you.
  • Our business advisors including accountants, lawyers and other business professionals where reasonably required.
  • Our business partners who collaborate with us to provide goods and services, as well as marketing messages.
  • If required by law to any person or body authorised by such law.

Your personal information may be disclosed to third parties if disclosure is required by law. If we sell our business, or we have a change in control, your personal information will be disclosed and transferred to the new owner/controller for that purpose.

We are not liable for any loss, damage or claim arising out of a third party’s use of your personal information where we were authorised by you or law to provide that third party with your personal information.